It was 9:15 am and I was late for work. Still I decided I had time for a quick coffee and maybe a bite. Costa Coffee is always fresh and there is one on the way to work.
Today the place was empty which should have been a warning. After deciding for a grande vanilla double latte I was grandly disappointed by the announcement that the coffee machine(s) were broken.
Common, you are a coffee shop. If I did not come for a fluffy, creamy and slightly nutty latte then what? To drink some water or eat a banana or… wait for it, have some rancid instant coffee? Put a big red sign up saying “no coffee in this coffee shop today” or just shut your doors.
There, much better.